Shipping Policy

At MezTech, we are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below for information on shipping times, costs, and other important details.

Shipping Times and Costs

  1. Order Processing:

    • All orders are processed within 2-3 business days.
    • Orders are not processed or shipped on weekends or holidays.
    • If we experience a high volume of orders, shipments may be delayed. We will notify you via email if there will be a significant delay in the shipment of your order.

  2. Shipping Rates:

    • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the items in your order.
    • We offer various shipping options, including standard, expedited, and express shipping. The cost for each option will be displayed at checkout.

  3. Estimated Delivery Times:

    • Standard Shipping: 7-15 business days
    • Expedited Shipping: 5-10 business days
    • Express Shipping: 3-7 business days

International Shipping

  1. Availability:

    • We offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination.
    • Customers are responsible for ensuring that the products can be legally imported to their country.

  2. Customs, Duties, and Taxes:

    • International orders may be subject to import taxes, customs duties, and fees levied by the destination country.
    • These charges are the responsibility of the recipient. We have no control over these charges and cannot predict their amount.
    • Customs policies vary widely from country to country. Please contact your local customs office for more information.

Order Tracking

  1. Tracking Information:

    • Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).
    • The tracking number will be active within 24 hours.

  2. Tracking Your Order:

    • You can track your order by visiting the carrier's website and entering your tracking number.

Delivery Issues

  1. Incorrect Addresses:

    • Please ensure that your shipping address is correct before completing your order. We are not responsible for orders delivered to incorrect or incomplete addresses.

  2. Lost or Stolen Packages:

    • We are not responsible for lost or stolen packages. If your package has not been delivered and tracking information shows it has been delivered, please contact the carrier to file a claim.

  3. Damaged Packages:

    • If your order arrives damaged, please contact us immediately at contact@meztech.store with photos of the damaged package and items. We will work with you to resolve the issue.

Contact Us

If you have any questions about our shipping policy, please contact us:

  • Email:  contact@meztech.store 
  • Address: Address: 5900 Balcones Drive #19677 Austin, TX 78731

Thank you for shopping with MezTech. We appreciate your business and are here to help you have the best possible experience with our products.